Privacy Policy

2.1 We collect different types of information from users to ensure a seamless and secure experience on E-notary.in.

2.1.1 Personal Information

• Full name
• Email address
• Mobile number
• Government-issued identification details (Aadhaar, PAN, Passport, etc.) for identity verification
• Address (if required for service authentication)

2.1.2 Document Data

• Files, PDFs, or other document formats uploaded for e-notarising or Defensive Publication
• Digital signatures and electronic stamps (if applicable)
• Document metadata, such as submission timestamps, version history, and authentication records

2.1.3 Technical Information

• IP address – Used for security monitoring, fraud detection, and compliance
• Device Information – Type, model, operating system, browser details
• Cookies and tracking technologies – Used for authentication, personalization, and analytics
• Log Data – Includes timestamps, access frequency, and error reports to improve user experience

2.1.4 Transaction Data

• Billing details, including name, address, and payment method
• Transaction history, payment status, and receipts for paid services

2.2 We do not store sensitive financial details (such as credit card or UPI details). Payments are processed securely through trusted third-party payment gateways in compliance with Indian financial regulations.

3.1 We collect and use your information for the following purposes:

3.1.1 Service Delivery

• To provide, maintain, and improve e-notarising and Defensive Publication services
• To verify user identity, ensuring the security of our platform
• To process transactions and manage user accounts

3.1.2 Legal Compliance

• To comply with Indian laws such as the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023
• To respond to court orders, government requests, or legal investigations
• To ensure published documents remain accessible as part of the Defensive Publication process

3.1.3 Security and Fraud Prevention

• To detect and prevent fraud, cyber threats, and unauthorized access
• To protect users against identity theft and fraudulent activities
• To monitor, track, and report suspicious activities

3.1.4 User Experience and Communication

• To provide customer support and troubleshooting assistance
• To send important service updates, security alerts, and policy notifications
• To analyze user behavior and improve platform performance and functionality

• IP address – Used for security monitoring, fraud detection, and compliance
• Device Information – Type, model, operating system, browser details
• Cookies and tracking technologies – Used for authentication, personalization, and analytics
• Log Data – Includes timestamps, access frequency, and error reports to improve user experience

4.1 E-notary.in does not sell, rent, or trade user data to third parties. However, we may share your data under the following circumstances:

4.1.1 Legal Compliance and Law Enforcement

We may share user data if required by Indian courts, law enforcement agencies, or regulatory bodies

Compliance with court orders, subpoenas, or legal investigations

4.1.2 Service Providers

We work with trusted third-party providers to process payments, secure data, and manage platform functionalities

These partners do not have access to user data beyond what is necessary for service operations

4.1.3 Business Transfers

If E-notary.in undergoes a merger, acquisition, or corporate restructuring, user data may be transferred as part of business assets

Users will be notified in advance in case of such transfers

5.1 We take industry-standard security measures to protect user data from unauthorized access, misuse, or loss.

5.1.1 Encryption and Authentication

All sensitive data is encrypted during transmission and storage

Multi-factor authentication (MFA) is used to prevent unauthorized access

5.1.2 Security Audits and Monitoring

We conduct regular security audits to identify and fix vulnerabilities

24/7 monitoring is performed to prevent cyber threats

5.2 Despite our best efforts, no system is 100% secure. Users should:

Keep login credentials confidential

Report any suspicious activity immediately